What is the advise on the key considerations when travelling with a pet?nim.aero2024-10-10T11:22:11+00:00
Some airlines do not allow you to take animals on board. You must always inform the airline in advance if you plan to bring an animal with you. You should report it also to the check-in desk at the airport.
Could you kindly let me know if there is a prayer room available at the airport?nim.aero2024-10-10T11:30:35+00:00
Yes, there is a prayer room in the international boarding area.
Please advise if it is possible to exchange money at the airport?nim.aero2024-10-10T11:34:58+00:00
A passenger can change money at Diori Hamani International airport at the bank branch which is in the hall. Several ATMs are available at the airport.
Please advise if it is possible to purchase items from duty-free?nim.aero2024-10-10T11:39:24+00:00
Passengers have the option of purchasing items from the duty-free shop upon departure and arrival.
Is wifi available at the airport?nim.aero2024-10-10T14:20:37+00:00
There is a public WiFi network that gives you access to the internet at Diori Hamani International Airport
Is there any smoke area at the airport?nim.aero2024-10-10T14:21:27+00:00
At Diori Hamani International Airport, smoking is only permitted in the designated areas in front of the Terminal building and the Lucky Smooky (boarding area). Smoking is prohibited inside the Terminal.
Is the airport open at night?nim.aero2024-10-10T20:38:21+00:00
The airport is open 24 hours a day, 7 days a week.
My checked baggage did not arrive. Could you kindly advise me on the next steps to take?nim.aero2024-10-10T21:27:41+00:00
Please proceed to the lost and found office in the airport to make a declaration.
What is the rule regarding the carriage of liquid items in the cabin bag?nim.aero2024-10-10T21:30:33+00:00
Please note that only small quantities of liquids (up to a maximum of 100ml) are permitted in hand luggage. Additionally, the transport of hazardous substances is prohibited.
How can I find out which boarding gate to go to?nim.aero2024-10-10T21:32:39+00:00
In the event that the gate is not indicated on your boarding pass, the relevant details can be found on the information screens located within the terminal building.
Could you kindly let me know where I should check in my luggage?nim.aero2024-10-10T21:34:52+00:00
Check-in counters are located in the airport public hall.
Please advise me on how to follow the flight schedules?nim.aero2024-10-10T21:36:20+00:00
Flight schedules are available on the airport’s official website as well as the information screens in the terminal.
What is the best route to take to reach Diori Hamani International Airport?nim.aero2024-10-10T21:37:45+00:00
For detailed information please visit contact us page.
How many hours before my flight do I need to be at the airport?nim.aero2024-10-10T21:39:43+00:00
Please be advised that the check-in process commences approximately two to three hours prior to the scheduled departure time. It should be noted that opening times for check-in may vary between airlines, depending on whether the flight is domestic or international.